Return policy:

We will accept returns of products in unused conditions for a full refund of the items cost less shipping. We will replace defective products or apply credit towards new products. We will refund to customer the price paid less shipping if customer first emails us at heatshieldsreturn@warmfeet.com with a description of their issue, obtains an rma number and returns defective or unsuitable product in the condition received with the rma number to:
HeatShields Returns
Howells and Associates
PO Box 604
Dallas, PA 18612-0604

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